FAQ
Do I need to pay a deposit?
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​Yes—colour and extension bookings are secured with a $100 deposit, fully credited to your service at checkout. Life happens (we get it)—just give us 48 hours’ notice to reschedule or cancel, or the deposit is forfeited. Less than 48 hours? Let us know anyway—sometimes, we can help!
Will my package price change based on my hair length?
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No surprises here—our pricing is all-inclusive, just how we like it.
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What payment options do you have?
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We’ve got you covered with Afterpay, EFTPOS, credit card, direct transfer, and good old-fashioned cash.
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Do you offer drinks and snacks?
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Absolutely! We’ve got real-deal coffee, a range of teas, hot chocolate, coke (including zero-sugar), water—and sweet and savoury snacks that rotate. Help yourself and feel at home.
Where do I park?
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Pull in along Whittington Road—our sign’s easy to spot on the left. Follow the driveway, turn by the parking sign, and our cozy space will greet you. Welcome to your rural hair retreat!
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Once parked, follow the driveway around to the right and you'll see our cute little space!
Can I bring my children?
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Of course—but just a heads up: newborns and infants are welcome (held on your lap), but we’re not safely set up for toddlers or older children. Think of it as your mini “me-time” moment.
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Do you do colour-corrections (dark to light)?
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Not right now—this isn’t something we offer yet.
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Not right now—this isn’t something we offer yet.
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Sorry—not currently a service option, either.
Perks & Rewards
Referral Program
We love thanks in the form of treats. Refer a friend and they get $20 off their first appointment—and you get a $20 credit toward your next visit. No cap on referrals, no cap on glow-ups.
Birthday Treat
Your big day should feel special. Let us know it’s your birthday month and enjoy 10% off your appointment—because you deserve the best.
** Need a Quick Answer—or Ready to Book?**
Still have questions? Just drop us a message—we’re friendly and love a good chat.
Ready to lock in your spot? Visit our Services page or tap that Book Now button to get started.
** Our Info**
Hours
Mon & Fri: 9:30 AM–4:30 PM
Tue–Thu: 9:30 AM–9 PM
Sat & Sun: Closed
Location & Contact
43 Whittington Road, Moodlu QLD 4510
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